Solutions · Automotive, service

Booking, customer and invoice management for car service businesses

Every car that comes in means a booking, a customer, a quote and an invoice. CoSuite brings them together on one customer card: take bookings online, get repairs approved with a quote, issue the invoice and ask happy customers for a Google review.

The daily problems of automotive and service businesses

Workshop capacity is limited; if bookings get mixed up, a bay sits empty or a customer waits. And when past jobs, quotes and payments live in different places, every visit starts from scratch.

  • Phone bookings that clash or get forgotten
  • Not being able to tell a customer quickly what was done and when
  • Repair approvals and invoices prepared separately
  • Losing track of jobs still waiting for payment
  • Happy customers who never leave a Google review, and negative reviews left unanswered

The service flow with the recommended modules

Booking and reservations shows availability by staff and service. Customers book from your online booking page or a widget embedded on your site, and an SMS or WhatsApp reminder goes out before the visit.

Customers holds people and company cards, tags and the account balance, so you manage fleet clients and individual drivers from the same place.

With Quotes and e-Invoicing you send the repair quote as a PDF and turn it into an invoice in one click once approved. In Turkey, e-Invoices go straight to the tax authority, and collection tracking is on the same screen.

Reviews and customer relationships

Business profile and reviews collects your Google Business Profile reviews in one place and drafts replies with AI for you to approve. When a job is handed over and the customer leaves happy, send them a review request link.

All of these records are tied to the same customer card: bookings, quotes, invoices and messages in one view. Next time the car comes in, you open the card instead of searching through history.

FAQ

Frequently asked questions

See all questions →

Can customers book a service slot online?

Yes. Booking and reservations gives you an online booking page and a widget you can embed on your site. Availability is based on staff and service, and an SMS or WhatsApp reminder goes out before the appointment.

Can I track fleet customers separately?

In Customers you open a company card and group clients with tags and segments. The account balance shows on the card, and invoices and quotes are linked to it.

Can I reply to Google reviews from here?

Yes. Business profile and reviews gathers your Google Business Profile reviews and drafts replies with AI. You can also send review request links to happy customers.

I have several branches. Does it fit?

Yes. You can organise the team and permissions by branch. Businesses with 50+ staff and many branches fall under enterprise; above 200 employees, pricing is set by a custom quote.

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